Privacy Policy - Sony-tablets

1. Introduction

At sony-tablets.com (“we,” “our,” or “us”), we value and respect your privacy and are fully committed to safeguarding the personal data that we collect and process. This Privacy Policy outlines how we handle information to ensure transparency, accountability, and compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”), as amended. We take a privacy-first approach to ensure your data is processed lawfully, fairly, and securely.

2. Scope of Policy and Role of Data Controller

This Privacy Policy applies to your use of the website located at sony-tablets.com (the “Site”) and any related services offered through it. For the purposes of data protection legislation, sony-tablets.com is the “Data Controller” responsible for determining the purposes and means of the processing of your personal data.

If you have any questions about this Policy or how your personal data is handled, you may contact us at [email protected].

3. Categories of Personal Data Processed

We may collect and process the following categories of personal data depending on your interactions with the Site:

a. Usage Data:
This includes details about how you use our Site, including your IP address, browser type and version, time zone setting, pages visited, session identifiers, clickstream data, and referring website addresses.

b. Account Data:
Collected when users register or create an account. This includes your name, billing and delivery addresses, email address, and contact number.

c. Profile Data:
This refers to data generated in connection with your use of the Site, such as product preferences, purchase history, and behavioral patterns.

d. Communication Data:
Includes information exchanged when you communicate with us, such as emails, contact form submissions, customer service interactions, and related documentation.

e. Technical Data:
Technical configuration details such as your device type, operating system, mobile network information, browser plug-ins, screen resolution, and other device identifiers.

f. Transaction Data:
Includes details of payments to and from you, order confirmations, delivery tracking information, and invoicing data.

g. Preference Data:
Includes your consent choices, subscription preferences, product wish lists, language selections, and communication opt-in status.

4. Legal Bases for Processing

We process your personal data under the following lawful bases, as permitted under GDPR and applicable regulations:

– Consent: Where you have explicitly agreed to our use of your data for specific purposes, such as for marketing communications or optional cookies.
– Contract: Where processing is necessary to perform a contract or take steps at your request before entering into a contract (e.g., fulfilling an order).
– Legal Obligation: Where we are legally required to process your data (e.g., for tax compliance or regulatory reporting).
– Legitimate Interests: Where processing is necessary for our genuine business interests and your interests, rights, and freedoms do not override those interests (e.g., fraud prevention, improving website functionality).

5. Your Rights

As a data subject, you have the following rights under applicable law:

– Right to Access: Obtain confirmation as to whether we process your data and access a copy of that data.
– Right to Rectification: Request the correction of inaccurate or incomplete personal information.
– Right to Erasure: Ask us to delete your personal information under certain circumstances.
– Right to Restriction: Request limitations on the processing of your data.
– Right to Data Portability: Receive your data in a structured, commonly used format and request that we transmit it to another controller where technically feasible.
– Right to Object: You may object to processing on grounds relating to your particular situation where we rely on our legitimate interests or for direct marketing.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement appropriate technical and organizational measures to ensure a high level of data protection. These include, but are not limited to:

– Encryption protocols during data transmission and storage
– Role-based access controls and two-factor authentication
– Routine security audits and vulnerability assessments
– Regular employee training on data privacy and information security
– Secure data backups and disaster recovery planning

Although we take comprehensive measures, no system or network can be guaranteed to be 100% secure. You are encouraged to take appropriate precautions when submitting sensitive information online.

7. International Data Transfers

Your personal data may be processed or stored in jurisdictions outside your country of residence. When such transfers occur, we ensure they are protected using appropriate safeguards, including:

– Standard Contractual Clauses (SCCs) approved by the European Commission
– Certification under appropriate data protection frameworks
– Binding corporate rules or other applicable transfer mechanisms in compliance with GDPR and CCPA

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, in accordance with the following general guidelines:

– Usage Data: Up to 12 months following last visit to the Site
– Account Data: Retained for as long as your account remains active, plus 6 years thereafter (for legal purposes)
– Transaction Data: Retained for 7 years per accounting and tax obligations
– Communication Data: Retained for 2 years after interaction
– Preference Data: Retained until updated by the user or consent is withdrawn

Where data is no longer needed, it is securely deleted or anonymized.

9. Cookie Policy

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies may be categorized as follows:

– Essential Cookies: Required for the proper functioning of sony-tablets.com, including session persistence and navigation.
– Functional Cookies: Enhance user experience, such as remembering language preferences or saved carts.
– Analytics Cookies: Help us understand how visitors interact with the Site by collecting anonymous statistics.
– Performance Cookies: Used to monitor and improve the Site’s functionality and response times.

10. Cookie Management and Regulation Compliance

You can manage your cookie preferences via the cookie banner upon first visit or by adjusting your browser settings. For users in the European Union and California, our cookie practices conform with GDPR and CCPA expectations, including opt-in/opt-out mechanisms and Do Not Track signals.

You may also withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

11. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect, use, or disclose personal data of children. If we become aware that we have inadvertently collected personal data of a child under 13 without appropriate parental consent, we will take steps to delete such information promptly.

12. Policy Updates

We reserve the right to revise this Privacy Policy from time to time in response to legal, regulatory, or operational changes. Any material changes will be communicated via the Site or directly to users as required by law. We encourage you to revisit this page periodically to remain informed.

Continued use of sony-tablets.com following any updates constitutes your acceptance of the revised policy.

13. Contact

If you have any questions, requests, or concerns related to this Privacy Policy or your personal data, you may contact us at:

Email: [email protected]

At sony-tablets.com, we are committed to full compliance with applicable privacy laws and welcome your trust. Should you have any privacy-related inquiries or wish to exercise your rights, please do not hesitate to reach out.